Contact Information
Contact Information
Welcome to URBANA TRICO! We’re here to assist you with any questions, comments, or concerns you may have. Our team is committed to providing you with a seamless and enjoyable shopping experience.
1. Customer Support
Our Customer Support team is available to assist you with product inquiries, order status updates, returns, and more.
- Email: gerenteproduto.urbana@gmail.com
- Available Monday to Friday, 9:00 AM - 5:00 PM (Eastern Time)
- Live Chat: Available on our website during regular business hours
2. Mailing Address
You can also reach us by mail at:
URBANA TRICO LLC
109 MOUNTAIN AVE 184
MALDEN, MA
02148
United States
Please note: This address is for correspondence only. We do not operate a physical retail location at this time.
3. Social Media
Stay connected and follow us on social media for the latest updates, promotions, and style inspiration:
- Instagram: @urbanatrico.oficial
- Facebook: Urbana Trico U.S
- Pinterest: Urbana Trico
4. Business Hours
Our online store is open 24/7. Our Customer Support team is available during business hours:
- Monday to Friday: 9:00 AM - 5:00 PM (Eastern Time)
- Saturday and Sunday: Closed
5. Response Times
We strive to respond to all inquiries within 24-48 hours on business days. For weekend inquiries, we’ll respond on the next business day.
6. Wholesale and Partnership Inquiries
If you’re interested in wholesale opportunities or collaboration inquiries, please reach out to us at gerenteproduto.urbana@gmail.com
7. Privacy and Security
We value your privacy and are committed to protecting your personal information. For more details, please see our Privacy Policy here.
8. Legal Disclaimer
This Contact Information page is provided to assist customers in reaching us directly. It does not constitute a legally binding agreement. Please review our Terms of Service and Privacy Policy for further information on your rights and responsibilities.
URBANA TRICO LLC
Last Updated: 11/21/2024